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Beautiful item, exceptional service, great prices |
December 27, 2017 |
Reviewer:
Sally from Wexford, PA United States
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I was looking for a special ornament for my son to recognize a major accomplishment in his career. Luckily I found New England Ornaments. When I called on 12/20, after 4PM, just to inquire about chances of having the item by Christmas, they explained they were rushing orders and it should be fine as they would get it to the post office the next day (since they'd already made their run for that day). In checking out (at 4:11PM), I noted that if they felt it necessary to bump up to priority shipping, that was fine with me. Shortly after they called and said they were going to send the ornament THAT DAY (must have been near closing time by then) and confirmed OK to use priority shipping. I received a confirmation that the item had been shipped at 5:01PM!! I assume they made a special trip to the post office for this! The item arrived in a pretty silver box with a ribbon already on it, so no wrapping needed! Excellent company to deal with !!!!
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